I received an error: "The Next Master Number could not be determined, please notify the system administrator immediately."

Article ID: KB0088 

ISSUE

I received the following error message:

"The Next Master Number could not be determined, please notify the system administrator immediately."

This error can present itself when attempting to get the Next Master Number from the Additional Menu or using CTRL+N on any of the following Dynamics GP windows:

• Asset General Information
• Contract Maintenance (Project Accounting)
• Customer Maintenance
• Employee Maintenance
• Item Maintenance
• Job Maintenance (WennSoft)
• Payables Batch Entry
• Project Maintenance (Project Accounting)
• Receivables Batch Entry
• Sales Batch Entry
• Salesperson Maintenance
• Sales Prospect Maintenance
• Vendor Maintenance

RESOLUTION

1. Open the Next Numeric Setup window 
   [Administration Area Page >> Setup >> Company >> Next Numeric >> Next Numeric Setup]
2. Select the Master Record Type
3. Enter the Next Master Number. The Master Record Type determines the size of the field. You may enter any alphanumeric sequence that ends with a numeric value.

Example: Customer Maintenance