I received an error: "The Next Master Number could not be determined, please notify the system administrator immediately."

EthoTech Admin -

Article ID: KB0088 

ISSUE

I received the following error message:

"The Next Master Number could not be determined, please notify the system administrator immediately."

NNC_error.JPG

This error can present itself when attempting to get the Next Master Number from the Additional Menu or using CTRL+N on any of the following Dynamics GP windows:

  • Asset General Information
  • Contract Maintenance (Project Accounting)
  • Customer Maintenance
  • Employee Maintenance
  • Item Maintenance
  • Job Maintenance (WennSoft)
  • Payables Batch Entry
  • Project Maintenance (Project Accounting)
  • Receivables Batch Entry
  • Sales Batch Entry
  • Salesperson Maintenance
  • Sales Prospect Maintenance
  • Vendor Maintenance

RESOLUTION

  1. Open the Next Numeric Setup window 
    [Administration Area Page >> Setup >> Company >> Next Numeric >> Next Numeric Setup]
  2. Select the Master Record Type
  3. Enter the Next Master Number. The Master Record Type determines the size of the field. You may enter any alphanumeric sequence that ends with a numeric value.

Example: Customer Maintenance

NNCSetup.JPG

 

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